BP99 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, and the rights you hold over your own data.
All data transmitted between your device and BP99's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
BP99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with service providers directly supporting platform operations, under strict contractual data protection obligations.
You have the right to request a copy of the personal data BP99 holds about you, to correct inaccuracies, and to request deletion of your data in circumstances permitted by applicable law and our regulatory obligations.
BP99 uses cookies and similar tracking technologies strictly for platform functionality, security, and analytical purposes. You can manage your cookie preferences at any time through your browser settings.
Personal data is stored on secured servers with access restricted to authorised personnel only. Regular security audits and penetration testing help ensure the ongoing integrity of our data infrastructure.
Some data collection is required to meet anti-money laundering (AML) regulations and Know Your Customer (KYC) obligations applicable to licensed gaming operators. This data is handled with the utmost care and confidentiality.
This Privacy Policy ("Policy") describes how BP99 ("we", "us", "our", "the Platform") collects, uses, stores, processes, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the BP99 website atbp99.cam and any related mobile applications, services, or gaming products.
BP99 is an online gaming platform serving players in Malaysia and other permitted jurisdictions. We understand that privacy is important to our players, and we are committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection standards.
By registering an account on BP99 or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this Policy, please do not use the BP99 platform.
This Policy was last updated on 1 January 2026. We encourage you to review it periodically. Your continued use of BP99 following any update constitutes acceptance of the revised Policy.
For the purposes of this Privacy Policy, the following definitions apply:
BP99 collects personal data from players across several categories depending on the nature of the interaction and the stage of the account lifecycle. The following table summarises the categories of personal data we collect:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communications, support promotional messages (with consent) |
| Financial Data | Bank account details, e-wallet identifiers (TnG, Boost, GrabPay), transaction history | Payment processing, withdrawal verification, AML compliance |
| KYC Documents | MyKad scan, passport copy, utility bill, bank statement | Identity and age verification, fraud prevention, regulatory compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security, fraud detection, platform performance optimisation |
| Usage Data | Games played, bets placed, pages visited, session duration, bonus usage | Responsible gambling monitoring, personalisation, platform analytics |
| Communications Data | Live chat transcripts, WhatsApp messages, email correspondence | Support resolution, quality assurance, dispute management |
We collect only the personal data that is necessary and proportionate for the purposes identified above. BP99 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless explicitly required for regulatory compliance purposes.
BP99 collects personal data through the following means:
The majority of the personal data we hold is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, customer support interactions, and when you opt in to marketing communications.
When you access the BP99 platform — whether via web browser or mobile application — certain technical and usage data is collected automatically. This includes your IP address, device identifiers, session timestamps, pages visited, games accessed, and browser characteristics. This data is collected using cookies, server logs, and similar technologies.
BP99 may receive personal data from authorised third-party partners as part of our operational processes. This includes identity verification data from KYC service providers, fraud signals from payment processors such as those supporting DuitNow, FPX, and Touch 'n Go eWallet integrations, and analytics data from platform performance tools. All such third parties are subject to contractual obligations consistent with this Policy.
BP99 does not purchase personal data from data brokers or third-party marketing lists. All data we hold has been collected with a lawful basis and through legitimate means.
BP99 processes your personal data for the following specific purposes:
BP99 processes personal data on the following lawful bases:
BP99 does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. Personal data may be shared in the following limited and controlled circumstances:
Every third party that processes data on BP99's behalf is required to maintain appropriate technical and organisational security measures and to use personal data only for the purposes for which it was shared.
BP99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in manner that prevents reconstruction of the original personal data.
BP99 uses cookies and similar technologies to operate the platform, maintain session security, remember your preferences, and gather analytics that help us improve our services. The following categories of cookies are used:
These cookies are essential for the platform to function correctly. They enable core features such as account login, session management, and secure payment processing. These cookies cannot be disabled without significantly impairing your ability to use the platform.
These cookies collect anonymised information about how players use the BP99 platform — which pages are visited most frequently, how long sessions last, and where errors occur. This information helps us improve the platform experience. Analytics data is aggregated and does not identify individual players.
These cookies remember your preferences — such as preferred language, display settings, and previously selected payment methods — to provide a more personalised experience on return visits.
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality and performance of the BP99 platform. Instructions for managing cookies are available in the help documentation of all major browsers.
BP99 does not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes.
BP99 implements a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While BP99 employs robust security practices, no method of data transmission over the internet is entirely risk-free. Players are strongly encouraged to use strong, unique passwords for their BP99 accounts and to enable any two-factor authentication options available on the platform.
If you suspect your account has been compromised or you notice any unusual activity, contact BP99 support immediately via live chat or email at [email protected] (plain text — not a clickable link).
As a player whose personal data is processed by BP99, you hold the following rights in relation to your personal information, subject to applicable legal limitations and regulatory retention obligations:
To exercise any of the above rights, please contact BP99's support team via live chat or by email at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days, subject to identity verification and any applicable legal constraints.
BP99 is strictly intended for use by individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. During the account registration process and as part of our KYC verification procedures, we verify the age of all applicants. Any account found to belong to an individual under 21 will be immediately and permanently closed, and all associated data will be handled in accordance with our retention and deletion policies.
If you have reason to believe that a person under the age of 21 has registered an account on BP99 or has provided personal data to us, please contact our support team immediately at [email protected] so that we can take appropriate action.
Protecting minors is a non-negotiable commitment for BP99. Our21+ age requirement is enforced at registration and through ongoing KYC monitoring. For more details, see our Responsible Gambling page.
BP99 may transfer personal data to third-party service providers located outside of Malaysia in the course of operating the platform. Such transfers are carried out in accordance with applicable data protection requirements and subject to appropriate safeguards, including contractual data processing agreements that require the receiving party to maintain standards of data protection equivalent to those described in this Policy.
Where personal data is transferred to a jurisdiction that does not offer the same level of data protection as Malaysia or the Player's home jurisdiction, BP99 takes steps to ensure that appropriate contractual or technical protections are in place before any such transfer occurs.
BP99 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. Where changes are material, we will endeavour to notify registered players via in-platform notification, email, or a prominent notice on the BP99 website.
The date of the most recent revision is displayed at the top of this page. Your continued use of the BP99 platform following any revision constitutes your acceptance of the updated Policy. If you do not accept any revision, you should cease using the platform and contact our support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data BP99 holds about you, please contact us through any of the following channels:
Data-related requests (access, deletion, correction, portability) will be acknowledged within 5 business days. Full resolution typically occurs within 30 days, subject to the complexity of the request and any identity verification requirements.
For questions specifically related to responsible gambling tools, account limits, or self-exclusion, please visit our Responsible Gambling page. For general platform questions, our FAQ page covers the most common topics raised by Malaysian players.
Your privacy is a priority at BP99 — not an afterthought. We are committed to transparent, secure, and responsible data handling at every stage of your player journey.
We protect every player's personal information with the same rigour we apply to our platform security. Questions about your account or data rights? Our24/7 team is here to help.